Sandridge Post Acute Reviews

See what our patients and their families have to say

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Our residents and their loved ones share honest reviews that prove what sets our team and facility apart. Take a moment to read our Sandridge Post Acute reviews to get a clearer picture of what to expect and learn about our advanced amenities and dedicated team. Browse our feedback or share your own story with us.

All Reviews

4.1

170 reviews

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Profile photo of sky
5 days ago

Business response 33 days ago

Hello Sky. Please reach out to me at 480-343-3956 so we can see what led to a 3 star review. I don’t see any information attached to describe your expwrience.
Profile photo of Ann Dahn
Ann Dahn on Google
5 days ago

My step dad has been there 6 days as of today and a staff member tells him he is a, “pain in the a**” twice then wait until i get there tomorrow ma’am.. Im sorry ma’am but you get paid to be bothered! If you are bothered for doing your job then ma’am please find a different job and a different position. Im sure if your boss doesnt know by Monday then your bosses boss will definitely know. You get paid to do your job so please either change your performance and attitude or it might get done for you.

Business response 5 days ago

Thank you for sharing your concerns. We take all feedback seriously and will address this issue promptly.
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Steve Perez on Google
5 days ago

I have my my step dad there for a broken hip and he has only been there 6 days as of today. He has a urine bag.. Very sweet. Doesn’t bother anyone. And a staff member calls him a “pain in the a**”. I’m sorry Ma’am but if you dont like your job, then please find another job. You are paid to be “bothered”. Im’ sure your boss will be pleased with your job performance. If so, then Im sure there are others that will be notified.

Business response 5 days ago

Thank you for sharing your concerns. We take your feedback seriously.
Profile photo of Rossy Lucero Gardner
Rossy Lucero Gardner on Google
7 days ago

Please, please do not take anyone there. The care is terrible. A friend of mine was there for over a month—his final month of life. They wouldn’t attend to him; when he needed help getting to the bathroom, it would take them two hours to come. Because of that, he developed an infection. Even after we reported it, the doctors never went to see him. We had to take him to the hospital, but it was too late; we lost him a week later. He had gone in for therapy, but we lost him due to the poor care at that facility. Please do not take your family there; the staff is horrible.

Business response 7 days ago

Please accept our apologies for the poor care your friend received at Sandridge Post Acute. Your input is valuable to us.
Profile photo of Jennifer Earl
Jennifer Earl on Google
12 days ago

I personally had a great experience there. I went in after my hip replacement for almost 2 weeks. Every interaction I had with the caretakers, nurses, therapists even activities and maintenance were warm and welcoming! When I felt up to it there was always something available for me to participate in. Even a little in-house store if I wanted any snacks. I even partook in a shampoo & haircuts (one of the best I’ve had btw) in the in-house salon! If I ever have a need, I will be choosing Sandridge again!

Business response 12 days ago

We are thrilled to hear about your positive experience at Sandridge Post Acute! Thank you for sharing your feedback.
Profile photo of Audrey Kill
Audrey Kill on Google
13 days ago

My mom had to attend their SNF program due to falling at home many times. During her time there, PT would come in, get her into a chair, and leave her for an hour, if not more, at a time alone. They did not do exercises with her, and as a max assist patient, left her to complete them herself. The cafeteria workers would also come and leave her dinner on a table, out of arms reach, and come back 10 mins later and take it away. They marked my mom down as “refused to eat” when she was not given the help she needed to eat the food but was also on a soft food diet, due to swallowing issues. Because she wasn’t eating, her doctor ordered a calorie supplement drink to be given at each meal time, sometimes she wouldn’t get that for days. Other time, she would be left with no diaper on. When we went to ask why that was, the nurse said “she took it off herself” which would be impossible for her to do as a max assist patient. Lots of times when we went to the nurses with questions and issues, we were told “that’s not my problem, it’s someone elses”. My mom was depressed the whole time she was a patient so we requested the therapy dog make a visit to her room, not once did they visit or anybody come talk to my mom. Since her leaving the facility (we took her out), I have called numerous times asking to discuss the care that was given to her while she was there with the Director of nursing, and I have been told “they aren’t in at the moment” and “I don’t know when they will be available, I don’t know their schedule”, and have not received a call back. If I could give this place 0 stars, I would.

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Gavin McDaniel on Google
24 days ago

Great environment, great staff, easy to work with. Overall good experience.

Business response 23 days ago

Hi, Gavin. We are grateful for your kind words and for taking the time to leave a review. We’re glad you had a positive experience with our team and environment. Thank you for trusting us with your care.
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Matison McMillan on Google
24 days ago

Business response 24 days ago

Thank you for leaving us a 5 Star Review. Feel free to reach out if you have any specific comments or compliments. We like to acknowledge our great emomoyees.
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Mason Stewart on Google
24 days ago

Great place and staff is amazing!

Business response 24 days ago

Hi, Mason. Thank you for your review! We’re glad to hear you had a great experience with us. We appreciate the kind words and look forward to continuing to provide great care and service.
Profile photo of Angela Melendez
Angela Melendez on Google
33 days ago

If there was a way to give zero stars I would. Please beware of this facility. The staff is not welcoming, my mom’s nurse was literally the rudest person I’ve ever dealt with. There is absolutely nothing good about this place. Oh and it reaks of urine.

Business response 33 days ago

Mrs. Melendez, I am sorry your mom is not having a great experience as most of our guests do. Please reach out to me at 480-343-3956 so I can address yours and your mom’s issues. We receive compliments that our facility does not have the “typical” smells a skilled nursing facility has. So we will be addressing this issue today.
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Angela Melendez on Birdeye
33 days ago

My mom has been here less than 12 hours. Has been given wrong meds and told to pee herself. This is a real review not like the fake ones I read. Do not send your love ones here. Picking my mom up ASAP

Business response 33 days ago

We apologize and are truly sorry this was your experience. We take all feedback seriously, and concerns like yours are not taken lightly. Please contact us directly at (480) 833-3988 so we can speak with you and address this right away.
Profile photo of Brady Jackson
Brady Jackson on Google
36 days ago

Thank you to everyone for your hard work, dedication, and the exceptional care you provide every day. I would confidently recommend this skilled nursing facility to anyone looking for quality rehabilitation or long-term care for a loved one.

Business response 36 days ago

We deeply cherish your kind words and are thrilled to hear about the exceptional care you received at Sandridge Post Acute. Thank you for recommending us!
Profile photo of Cheryl Beasley
Cheryl Beasley on Google
44 days ago

Nice place had a good time see you all again

Business response 43 days ago

Hi Cheryl, thank you for taking the time to leave your review. We’re glad you had a good experience and look forward to seeing you again!
Profile photo of Matthew Robertson
Matthew Robertson on Google
44 days ago

Awesome job guys enjoying your energy thanks for laughs need that you guys are running a tight ship thanks matthee

Business response 44 days ago

Hi Matthew, thank you for taking the time to leave your review! We’re glad you had such a positive experience with our team. Your kind words mean a lot to us, and we’ll be sure to pass them along. We appreciate you!
Profile photo of Breezy Blendu
Breezy Blendu on Google
44 days ago

The best experience I’ve had in a long while great staff great attitudes i would definitely come back.

Business response 44 days ago

Hi, Breezy. We are thrilled to hear you had such a great experience! Thank you for the kind words about our staff — it truly means a lot. We hope to see you again soon!
Profile photo of Andrea Martin
Andrea Martin on Google
45 days ago

It’s a nice place, the staff is good, makes me feel like I am at home, I am comfortable and everybody is nice to me

Business response 45 days ago

Hi, Andrea. We are thrilled to hear that you feel at home and comfortable with us. Thank you for taking the time to share your experience — it means a lot to our team. We look forward to continuing to provide you with the care and warmth you deserve.
Profile photo of Michael Wood
Michael Wood on Google
45 days ago

They’re doing a wonderful job, the team is helping me with therapy, the social worker team is helping me with personal affairs and getting me back on my feet! Everyone is super friendly, my roommate is fun and we get along!

Business response 45 days ago

Hi, Michael. Thank you for sharing your positive experience. We are excited to hear that you’re feeling supported and that things are going well. We’ll pass along your kind words to the team — it means a lot to them. Wishing you all the best in your continued progress!
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Cynthia Hernandez on Google
52 days ago

My mother had excellent care. The nursing, therapy, and activities were wonderful and very caring. I highly recommend Sandridge.

Business response 52 days ago

We genuinely admire the wonderful care your mother received at Sandridge Post Acute. Thank you for sharing your positive experience with us.
Profile photo of Sherri Barnett
Sherri Barnett on Google
53 days ago

NIGHTMARE!! Beware, do not allow your loved ones to get sucked into this hell hole! I was there for three weeks a year ago and would rather DIE than go back!!!!!

Business response 52 days ago

We would love to hear your specific feedback. This seems like something very important to you and have had time to think about what to write. 480-343/3956
Profile photo of Helen Gutierrez
Helen Gutierrez on Google
58 days ago

Everyone has been helpful & have asked me if I need anything. I appreciate all the efforts to help me be as comfortable as possible

Business response 57 days ago

We are delighted to hear that everyone has been helpful and attentive to your needs. Thank you for sharing your experience with us.
Profile photo of Shaylee Hadlock
Shaylee Hadlock on Google
2 months ago

I work with Hospice and we love working with Sandridge. They do an amazing job taking care of our patients. The activities director goes above and beyond for the residents. She is always thinking of creative ways to include all residents and make them feel at home. Debbie and the Sandridge team are amazing!!!

Business response 2 months ago

We’re grateful for your wonderful feedback! Thank you for recognizing our team’s dedication to providing exceptional care.
Profile photo of Victoria Guiterez
Victoria Guiterez on Google
2 months ago

My aunt is staying at Sandridge, the nurses taker care of her well and kindly, she has a sweet old lady as a roommate and even with a few hiccups, she is overall happy! We’re grateful with how attentive staff has been so far.

Business response 2 months ago

We’re honored to hear about your aunt’s positive experience at Sandridge Post Acute. Thank you for sharing!
Profile photo of Kimberly Frampton
Kimberly Frampton on Google
2 months ago

Really astute nursing staff and very friendly. Enjoy my stay here very much!

Business response 2 months ago

We’re ecstatic to hear that you enjoyed your stay at Sandridge Post Acute. Thank you for sharing your positive experience!
Profile photo of Leah
2 months ago

I had a wonderful experience here, for my mother. The staff took very good care of my mother and would recommend if you want your loved one cared for.

Business response 2 months ago

We genuinely admire your positive feedback! Thank you for sharing your experience with us.
Profile photo of Dwayne Toy
Dwayne Toy on Google
2 months ago

Debbie is a blessing to us. She always a caring and understanding. I love the activity that we do.

Business response 2 months ago

Your positive feedback is greatly appreciated. We are happy to hear that Debbie has been a blessing to you and that you enjoy the activities at Sandridge Post Acute. Thank you for sharing your experience with us.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.